[Robert Bosch LLC] (“Bosch”, “we”, “us” or “our”) is pleased to have you (“you” or “your”) visit BoschAdvantage.com, use our applications and welcomes your interest in the services or products provided through  BoschAdvantage.com, (collectively, the “Services”). This Privacy Policy (this “Notice”) applies to all users of BoschAdvantage.com ,and the Services, anywhere in the United States, Canada, and their respective territories and possessions. Terms capitalized but not defined in this Notice are as defined in the BoschAdvantage.com Terms of Use (the “Terms”).

The protection of your privacy is an important concern to which we pay special attention. We process Personal Information collected during your visit to BoschAdvantage.com and use of Services in compliance with this Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy. 

Notice to Canadian Users: Please note that by using the Website/Application and/or voluntarily providing your Personal Information to us, as applicable, you are consenting to the collection, use and disclosure of your Personal Information as described in this Notice. If you do not consent to the processing of your Personal Information in accordance with this Notice, please do not access or continue to use the BoschAdvantage.com/Application or otherwise provide any Personal Information to us. 

This Notice covers our treatment of (1) personally identifiable information, as defined by numerous statutes in the United States ( “PII Laws”), (2) personal information, as defined by the California Consumer Privacy Act (“CCPA”), and (3) personal information, as defined by Canada’s Personal Information Protection and Electronic Documents Act and any applicable substantially similar provincial legislation (“Canadian Privacy laws”)  (collectively, “Personal Information”) which we gather when you are accessing, viewing, completing, or using BoschAdvantage.com or our Services. 

 BoschAdvantage.com has collected the following Personal Information from users of BoschAdvantage.com  within the last twelve (12) months: 

Bosch will continue to collect the Personal Information described above.  If any additional Personal Information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction. 

Bosch collects Personal Information from the following categories of sources:

1)      Directly from you. For example, when given by you or collected from you thorough your access to and/or use of BoschAdvantage.com and/or the Services, in context of registering an account, subscribing to or purchasing our Services, posting materials or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through BoschAdvantage.com. This information may include, without limitation, your first and last name, address, phone number, e-mail address, password and any other information you choose to provide us.

2)      Indirectly from you.  For example, from observing your use of BoschAdvantage.com and/or the Services, or services related thereto.  The following data may be collected automatically: the website from which you visit Bosch (referrer), pages viewed, files downloaded (downloads), individual links clicked, search words or search phrases (site search), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adword, etc. motivated or assisted with the visit to BoschAdvantage.com.

Bosch may use your Personal Information for the purpose of:

1)      Fulfilling or meeting the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our Services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a Service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.

2)      Technical administration of Bosch and Bosch affiliate websites, mobile applications and/or services.

3)      Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.

4)      Customer, vendor, licensor and/or supplier administration, review and/or reports.

5)      Administering, maintaining, personalizing and improving Bosch and Bosch affiliates’ mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.

6)      Providing customer service.

7)      Responding to submitted inquiries and customer service requests and other questions and/or comments.

8)      For the U.S., this data may be used for marketing and analytic purposes.

9)      Compliance with legal and/or regulatory requirements.

10)   Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch business, asset or opportunity by, with or into another business, entity or company.

Bosch will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). 

Bosch may use, store, compile, manipulate, share and disclose your Personal Information with third parties for the purposes stated above.  Your Personal Information is shared with the following third parties:

1)      Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;

2)      Bosch third party service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies. 

3)      relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;

By accessing and/or using BoschAdvantage.com or the Services, you consent to the above uses and sharing of your Personal Information in accordance with this Notice.

We disclose your Personal Information for a business purpose to the following categories of third parties:

•      Service providers.

Sales of Personal Information. The use of certain kinds of third party cookies, such as advertising or social media cookies, on BoschAdvantage.com could be considered a "sale" of your Personal Information for purposes of the CCPA. During the last 12 months, we used third party advertising and social media cookies on BoschAdvantage.com, which allowed the publisher of such third party cookies to obtain the following categories of Personal Information: Identifiers, and Internet or other similar network activity. For more information on how Bosch uses cookies on BoschAdvantage.com, see Section XVI (Use of Cookies) below.

Bosch may use web analytics tools, such as Google Analytics web analytics tool, to provide us with an analysis of your use of BoschAdvantage.com, overall use of and traffic on BoschAdvantage.com and other related services. Google Analytics, and similar web analytics tools,  uses cookies that enable an analysis of your use of BoschAdvantage.com. The information generated by the cookie about your use of BoschAdvantage.com (such as when you visited BoschAdvantage.com, the referrer URL, details on the configuration of your operating system, your browser and your access provider) are generally transmitted to, and stored on, a server of Google or Adobe located in the U.S.A. You are able to opt out of Analytics by downloading and utilizing the Google Analytics Opt-out Browser Add-on, which you can obtain at https://tools.google.com/dlpage/gaoptout?hl=en.

Bosch uses any information gathered by such analytics tools to analyze your use of BoschAdvantage.com, to generate reports on website activities and to perform other BoschAdvantage.com related services to you.  Only authorized persons have access to this anonymized data. 

Provider: New Relic, Inc., 188 Spear Street #1200, San Francisco, CA 94105, USA

Function: For the purpose of tracking user experience and troubleshooting customer issues or complaints, the transfer of your personal data to the above controller is required.

BoschAdvantage.com may use social media plugins (“Plugins”) from social networks like Facebook, Google+ and Twitter (“Social Network”). The Plugins are identified by the respective social media logo or the respective suffix (the “Button”).

If you visit a page on BoschAdvantage.com that contains Plugins, your browser will establish a direct connection to the Social Network server and load the Button from there, At the same time the Social Network will know that the respective page on BoschAdvantage.comBoschAdvantage.com has been visited. If you click on a Button, you establish a direct connection to the respective Social Network. By clicking the applicable Button you accept and consent to the transmission of your data to the Social Network.  If you are logged into the Social Network, it can also associate your visit to BoschAdvantage.com to your Social Network account. 

If you do not wish your data to be transmitted to the applicable Social Network via BoschAdvantage.comBoschAdvantage.com, ensure that you are not logged into the Social Network before visiting BoschAdvantage.com, and do not click on any Plugins while on the BoschAdvantage.com.

Our websites may also use the YouTube video platform that enables playback of audio and video files. By visiting such websites, YouTube receives information that you have accessed the corresponding page on the BoschAdvantage.comBoschAdvantage.com.  Such data is transmitted to YouTube whether you are logged into a YouTube user account or not.

For information about the scope and purpose of data collection by these social media companies, and your rights and the settings you can configure to protect your privacy, please refer to their Privacy Polices.

Bosch may transfer your Personal Information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Robert Bosch LLC, when processing, storing, analyzing and otherwise using data. Bosch may also transfer your data to a third party outside the country of origin. Accordingly, your Personal Information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described below. 

Bosch does not knowingly collect or use any Personal Information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on BoschAdvantage.com from time to time.

California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their Personal Information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any Personal Information with third parties for direct marketing purposes.

 BoschAdvantage.com may contain links to other Bosch sites (“Affiliated Sites”).  BoschAdvantage.com provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Notice, and is governed by the Notices and any other terms referred to or located on such Affiliated Sites.

 \BoschAdvantage.com may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any Personal Information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of Personal Information by such third parties. For further clarity, this Privacy Policy does not apply to any such third party websites or services; please refer to the privacy statements or policies for such third party websites or services for information about how they collect, use, disclose and protect personal information.

Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through BoschAdvantage.com is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.

When you register with Bosch, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in. 

1)      Bosch cookies.

Bosch uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of BoschAdvantage.com. 

Cookies are small text files stored on your computer or device when you visit a BoschAdvantage.com. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser‘s help function. 

Bosch makes it possible to control the use of cookies. To do so, click the “Privacy settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.

2)      Third-party cookies. 

BoschAdvantage.com may incorporate content and services from other providers (e.g., YouTube, Facebook, Google, Twitter) who, in turn, may use cookies and active components. Bosch has no influence on the processing of Personal Information by these providers. Please note that the option provided by Bosch to configure settings for cookies used has no effect on cookies and active components from other providers (e.g. YouTube, Facebook, Google, Twitter). Please refer to the respective provider’s websites for information about how your data is handled.

This is a U.S. website and service targeted to users in the U.S. and Canada, and BoschAdvantage.com and Bosch Services are subject to U.S. and Canadian laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your Personal Information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Notice. Accordingly, your Personal Information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Policy Administrator as described below.

To exercise your rights, please submit a verifiable consumer request or access request, as applicable, to us by either:

Calling us at: 1(800)-444-0470
 Emailing us at: privacy.policy@us.bosch.com

Only you (or in case of a California resident, an authorized agent authorized by you to act on your behalf – see Section XXIII, Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.  Your verifiable consumer request or access request, as applicable, must:

•        Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.

•        Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account. 

We will only use Personal Information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.

We endeavor to respond to a verifiable consumer request or access request, as applicable, within60 days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days), where permitted by applicable law, we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable. 

For data portability requests, where applicable, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your Personal Information. We do not sell the Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time by emailing aab2binquiries@us.bosch.com..

Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize Personal Information sales. However, you may change your mind and opt back in to Personal Information sales at any time by changing your cookie preferences on www.BoschAdvantage.com.

You do not need to create an account with us to exercise your opt-out rights. We will only use Personal Information provided in an opt-out request to review and comply with the request.

As a California resident you may also exercise your request to know or request to delete through an authorized agent.  When you submit your request through an authorized agent we require that you:

The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information's value and contain written terms that describe the program's material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:

Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.

Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office.

Under the CCPA: You may file a complaint with the California Attorney General’s Office, although please note that the CCPA is not effective as of the date of this Privacy Policy and that the rules governing the CCPA and the formal complaint mechanism have yet to be established.

Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Notice in effect at the time of use. By using or navigating around the BoschAdvantage.com or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Notice and the applicable Terms of Use. If you do not agree to be so bound, do not remain on BoschAdvantage.com. You are responsible for checking BoschAdvantage.com frequently to keep apprised of recent changes.

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The effective date of this Notice is 06/23/2020

Last modified: 06/23/2020